iMac G4 Music Recovery – Narre Warren North – South Eastern, Eastern suburbs and surrounding such as: Berwick, Beaconsfield, Cranbourne, Dandenong, Endeavour Hills, Mulgrave, Narre Warren, Pakenham, Rowville, etc. – CMSS provides first class Technical Support, Data Recovery Services! Call 8790 4460
The customer requested to recover his music files as much as possible when he brought over his non-booting iMac G4.
The dead computer had been used solely as a media player for music only. Great if it can be fixed, otherwise please recover as much of the music files as possible.
Push the power button, nothing, no light no noise.
Tried resetting it, still no joy.
Connected another power supply, no movement.
Highly likely a motherboard problem although no visual clues i.e. blown caps or the likes.
Not worth trying to fix this any further due to the value and purpose of the system.
Remove the HDD caddy. Two PATA drives. Connect them to one of the data recovery PCs. First drive is readily accessible but completely empty.
Second one presents a lot of bad sectors. Retrieval of the music files is going to require preparing the drive accordingly.
After processing for access, this turns out to be the system drive with all the user account folders. Recovery of the music files will now be possible indeed. As expected all other user folders are empty, so there is no other type of files to worry about.
Recover and extract the music files successfully to a safe recovery drive. All the files are integral so they should be in perfect state and playable. Test play samples, 100% good.
The customer supplied a transfer drive, appropriately format it for access by Mac OS. Copy over the recovered music folders and files.
Yes, no matter what kind of data are important to you, we can help you recover them when bad luck strikes.
Best Computer Repairs Narre Warren North ~ Looking for a top class computer repairs and IT support company to help you out at Narre Warren North – South Eastern, Eastern suburbs and surrounding such as: Berwick, Beaconsfield, Cranbourne, Harkaway, Dandenong, Endeavour Hills, Mulgrave, Narre Warren, Pakenham, Rowville, etc. – CMSS for fair and honest top class laptop and computer repairs! Call 8790 4460
Dead Lenovo Laptop Legion ~ Repairs with a twist at Narre Warren North – South Eastern, Eastern suburbs and surrounding such as: Berwick, Beaconsfield, Cranbourne, Harkaway, Dandenong, Endeavour Hills, Mulgrave, Narre Warren, Pakenham, Rowville, etc. – CMSS provides fair and honest laptop repairs! Call 8790 4460
Dead Lenovo Laptop Legion Repairs ~ Gaming class laptop. The client was happily playing when the laptop just shutdown! No light, no noise, no movement! The laptop was just shy of fourteen month old. Googling on the smartphone did not help.
Dead Lenovo Laptop Legion Repairs ~ Under warranty
Location: At our workshop Client type: Personal Problem – Symptoms: No light, no noise, unresponsive. Diagnostics: Physical, battery, power adapter, Findings: Failed – power adapter, battery, motherboard Solution: Get Lenovo to repair/replace failed components under warranty Outcome: Laptop successfully repaired under warranty
Where: at our workshop
Lenovo Legion Gaming Laptop ~ The client got in touch, his gaming laptop just died, no light, no response, whilst he had been gaming hard. Really panicking, he’d been all over the internet googling how to get around this, no luck!
From experience I knew this was not a simple case, so I advised him to drop the laptop off so I can run diagnostics to find out the source/s of the trouble.
The owner bought the Lenovo Legion which is a gaming series laptop just for personal use. No especially valuable data to worry about. Just wants it back working so he can play his games! Really stressing out as he had it custom upgraded at the time of purchase with higher performance components.He wanted a really top class rig and put the money in to get it. And now the thing died just shy of fourteen month old. And he might lose all these expensive upgrade components as well.
Well, at fourteen month we might be able to get Lenovo to own up to this failure if it turns up to be from main hardware components. Even though the basic 1-year warranty had expired, purchaser life expectancy might still prevail at fourteen month? Still have to make sure it was not software related or user-induced damage. And identify the origin of the failure in the process.
This Lenovo Legion Gaming laptop was indeed dead – Plugged in the power adapter ~ no show on charging indicator LED; push on power button ~ nothing on power ON LED, no sign of life;
The Legion laptop appeared in perfect condition, no dent or scratch, and pretty clean/brand new looking. No dust or fluff around the fan grills. Indeed someone’s who loved his rig!
The power adapter also looked very neat – wires properly coiled, no kinks or knots, no visible damage. Power jack in the laptop looking in perfect shape, no damage. Pin in power connector present and straight. Should be making perfect contact with power jack.
Ok, pull the multimeter out and check the power adapter. Well, no life in it at all. So the adapter was dead. Pull out a known working well test charger, plugged it in, still no light on charger and power LEDs.
Ring customer and let him know the laptop’s power adapter was definitely dead. He will need a replacement one and these are not cheap. That’s when he mentioned that the battery should be fully charged as he had kept the charger plugged in whilst playing. He remembered the battery charge indicator showing full charge before everything went dark.
So if the battery was fully charged, this Legion laptop should at least start and run on battery. Unless the battery also died along with the charger? To check whether the battery also failed, disconnect it from the motherboard, plug in the good charger for testing. Still no sign of life. Replaced the RAM, removed the SSD, no joy.
Looks like the motherboard also died. Tried resetting the BIOS, still no response ~ definitely dead motherboard.
At this point in time, since the system was only fourteen month old for such a general failure, I felt Lenovo should take responsibility of this mess. I then requested the client to provide me with copies of the purchase docs.
Findings about this dead Lenovo Legion Gaming laptop
Visual checks – no sign of physical abuse or damage;
Charger – tested with multimeter ~ dead;
Battery – unconfirmed but potentially damaged as well from adapter death;
Motherboard – dead, not responding with test charger even with potentially major components replaced.
As the dead gaming Legion laptop basic warranty had recently expired, I contacted Lenovo support and presented the case along with my testing procedures and findings.
And yes, they agreed to take care of the matter. They organised the product pick up and return. I properly package the laptop as per requirement and sent it back for assessment and repairs under warranty.
Outcome – Lenovo Gaming Laptop Legion ~ Repaired
The Legion laptop was repaired under warranty. The client was ecstatic! Extremely happy and relieved to get his laptop back and working perfectly when he had already given up any hope about it. And especially at minimal cost considering the high cost of the replacement components.
Gigabyte Gaming Laptop Broken Screen Narre Warren North – South Eastern, Eastern suburbs and surrounding such as: Berwick, Beaconsfield, Cranbourne, Dandenong, Endeavour Hills, Mulgrave, Narre Warren, Pakenham, Rowville, etc. – CMSS offers first class Laptop Repairs! Call 8790 4460
Gigabyte Gaming Laptop Broken Screen Narre Warren North
Gaming Laptop Broken Screen Gigabyte P27K came in for repairs. The owner dropped it and apparently drove over it. Miraculously everything still worked except the broken screen! Only other problem, the slightly bent metal frame holding the LED panel to the screen back cover.
Now one potential problem, Gigabyte no longer carries spare parts for the model as it’s over 6-years old. However we can source out compatible components from third party suppliers. One problem though – about 10-days ETA. This is a desktop replacement exclusively used for work. So the client needs this laptop for work on a daily basis. As he usually connects it to a secondary monitor when at work, and that still works, he takes it back pending receipt of the part.
He dropped the laptop back when notified about the delivery of the panel. To perform the repairs of the broken screen, first disassemble the screen set. Then temporarily replace the damaged screen with the new one, connect, test, all good! One more thing to fix, remove the bent metal screen frame and carefully straighten it back to normal. Finally re-assemble everything, test again, perfect!
Login to Windows and do a general software check. Disable some unnecessary startup items to improve logon performance. Apply latest Windows, drivers and BIOS updates. Also review and optimise the settings in Chrome for performance and ease of use.
Although this was simply a broken screen repair job we always round off the service. Remove all covers and perform internal dust and fluff cleanup with brush and compressed air. Will definitely improve cooling and stability. Then using rubbing alcohol and microfibre cloth, cleanup screen, keyboard as well as the external covers.
CMSS – Narre Warren North Taking care of your Laptop and IT needs for you
Asus Sluggish Laptop Narre Warren North – South Eastern, Eastern suburbs and surrounding such as: Berwick, Beaconsfield, Cranbourne, Dandenong, Endeavour Hills, Mulgrave, Narre Warren, Pakenham, Rowville, etc. – CMSS offers first class Computer Upgrades! Call 8790 4460
Asus Sluggish F555Y Laptop Narre Warren North
Workshop Job – Slow/Unresponsive dropped off for service
Customer brought in a sluggish, unresponsive Asus F555Y laptop. She said she was ready to chuck the laptop out through the window. It was taking up to 15 min to boot-up, then it was pretty much unresponsive and hardly usable.
To determine the source of sluggishness of the Asus laptop (software or hardware) we perform a number of checks and/or diagnostics as may be required. Task manager shows CPU and HDD usage stuck on 100%. Startup items – Nothing unusual. Network settings OK. Installed programs – Some driverwhiz spotted, removed. Restart, check task manager, CPU/HDD still stuck at 100%. Check for malwares, spywares, adwares, pups – a bunch detected and removed. Cleanup remnants and registry entries. Restart, check CPU/HDD – still stuck on 100%. Check and optimise Chrome settings, restart, check CPU/HDD – still stuck at 100%. HDD test – OK. RAM test – Ok, though only 4GB installed, more should help. But it did not after adding extra 4GB.
The diagnostics and investigations results are indicative of some deep OS corruption which could take significant time to troubleshoot.
The client has all the necessary product keys for re-installation. Therefore a more efficient path would be to simply backup all valuable data, do a clean install, then return the data as well as reconfigure settings as necessary.
All items in task manager now running within normal range. Laptop is snappy and responsive as expected.
Remove all covers and perform internal dust and fluff cleanup with brush and compressed air. Should improve cooling and stability. Using rubbing alcohol + microfibre cloth, cleanup screen, keyboard and external covers.
CMSS – Narre Warren North Taking care of your IT needs for you
Servicing computers and troubleshooting IT problems – that’s our passion at CMSS Narre Warren North! We offer on-site and off-site services. Some people prefer to drop off their device to our workshop whilst others would rather us visiting. It all depends on the nature of the problem and the client’s preferences. Issues like internet, emails, networking, printers, are prime candidates for on-site visits or remote access support. Suspected hardware, severe corruption/malware issues are best handled off-site for efficient diagnostics and troubleshooting. Drawing from our extensive technical experience and knowledge, we will suggest the best service options when you contact us and describe your problem. Broken laptop screens/hinges/body, PC not booting up-no sign of life, weird error messages/noises, can’t get emails, accounting package issues, can’t print, no internet/ISP can’t help, what do I do now feeling, etc. Whether at the office or at home – CMSS can help!
Looking for the best Windows or Mac computer repairs service in Narre Warren North? And surrounding suburbs such as: Berwick, Beaconsfield, Cranbourne, Dandenong, Endeavour Hills, Mulgrave, Narre Warren, Pakenham, Rowville, etc. – CMSS offers first class computer repair services and technical support! Call 8790 4460
At CMSS in Narre Warren North computer repairs and troubleshooting is one of our passions – call the friendly and dedicated expert team at CMSS – 8790 4460 Never say: ‘I quickly whip this out of the computer for you!‘ That’s when you find out these machines aren’t reliable at all. Computers were supposed to make the job easier, more sophisticated and professional. But they always let us down at the worst moment. As anything else nowadays, computers breakdown too! Parts die, software get corrupted because of a million reasons. You don’t need to do anything special to get into troubles.
Clients always think they’ve done something wrong to bring along the problem, but it’s not usually the case. People have come to think that the machines cannot go wrong, they forget those machines are designed and built by humans. As the saying goes: ‘We are only humans and not perfect‘ therefore we make mistakes. Yes we can strive for the best possible outcomes, nevertheless there will be imperfections. All computers, be they Mac or Windows based will give you grief some day or another because someone else made a mistake. And sometimes the mistakes could be intentional, such as planned/designed obsolescence.
That’s when you need help to fix the problem so you can complete your commitments and tasks. Call us to help you get out of the sticky situation! For onsite or offsite top quality and caring support, after hours and weekend – Phone: 8790 4460.
At Computer Maintenance & Support Services – (CMSS), for over 17 years, we have been repairing computers, Windows and Mac, troubleshooting and fixing all sorts of computer hardware as well as software, and IT problems for small businesses and residential users. We’d love to help you!
Some of the things we can help you with:
Diagnostics & Troubleshooting – Hardware/Software; Virus/Trojan/Ransomware busting and System Restoration; Application troubleshooting and support; Custom computer design & build (desktops or networks); Upgrades/add-ons (CPU, xtra drives/hard disks, memory, DVD, video cards, etc.); Laptops Repairs ~ Any brand/model – Cracked screen replacement, not charging, not starting, dead laptops, dead screens, etc.; Windows as well as Mac computers and laptops – dead, not starting, BSOD (Blue Screen Of Death), rebooting, beeping, fuzzy screen, nothing on screen, cracked/damaged screen, etc.; Data Recovery and Retrieval; Internet/Email setup, troubleshooting and optimisation; Hardware maintenance, cleaning; Caring and sensible technical support.
Computer Maintenance & Support Service are the leading service providers of computer repairs. We have experienced computer technicians who are ready to handle any type of work. We are offering Computer, laptop & PC repairs, data recovery, IT & technical support, Virus removal & Computer support services to clients in & around Narre Warren.
CMSS Tips for Computer Users:
1) Regular Maintenance
You have to clean the windows registry regularly
Cleaning the temporary files, downloads, history and cookies
You have to run the virus and antivirus scans regularly
Clearing Recycle Bin
2) Installing Updates
Keep your computer up to date by updating the utility software, operating system and antivirus software regularly. It helps in improving your computer speed.
3) Defragment Hard Drive
Defragment the hard drive regularly to optimise data access and disk utilisation.
4) Physical Cleaning – Heat and Dust
Keep your computer out of hot spots and direct sun, and instead in a well – ventilated area.
Dust can clog up your fan and accumulates on circuits inside, which in turn can overheat your system leading to various malfunctions.
Prepare a schedule for cleaning your computer regularly.
CMSS Tips for Macbook Users:
Clean off your Hard Drive
Make sure you have sufficient free disk space (exhausting your disk space will significantly slow down your system), Clean out unnecessary files and/or upgrade to a larger disk.
Stop applications from automatically launching upon login –> Clean out Startup items (go to System Preferences to reconfigure your settings)
Clean out “Other” System Preferences that you do not use or need
Upgrade your MAC’s RAM
Check your Apple Activity Monitor to find info on CPU usage, virtual memory usage and RAM requirements.
Use “Fan Control” to keep your Mac Running cool, thereby maximizing its performance.
Manage and evaluate your Widgets properly – disable the ones you do not need to enhance your computing efficiency.
Make use of these tips to prolong the life of your computer. Fix any computer repairs & services, by calling CMSS today!
CMSS for best IT Problems Technical Support services – serving South Eastern and Eastern suburbs – From Pakenham to Oakleigh as well as Box Hill to Cranbourne ~ and surroundings such as: Berwick, Narre Warren, Clyde, Belgrave, Narre Warren South, Fountain Gate, Hallam, Narre Warren North, Doveton, Beaconsfield, Harkaway, Narre Warren East, etc. – Computer Maintenance & Support Services – the best team for top quality PC, Mac and laptop repair as well as IT support services.
IT Problems Technical Support ~ All this computer stuff is way over my head. I just want to turn it on, read my email and print out some recipes, or my payment records. How on earth do they expect me to make sense of all these things?
Things keep popping up asking me if I want to install this, update that, restart the computer, etc. How am I supposed to know whether this is required or not? Why do I have to restart the computer anyway? And these updates, is it just another way to get more money out of me? I don’t want to keep paying for things I might not need anyway.
And with all these bad things you hear about, you see on TV about being careful. Do not open emails if you don’t know who sent it. Don’t install things willy-nilly cause a lot of these are just tricks to con you and invade your privacy and steal your stuff. Except for some photos and my music, I don’t really have anything to get stolen. Should I worry about it? How would your everyday Joe Bloke make sense of all these?
I’m not stupid but all these computer speak, why don’t they just call things like everybody does. Speak simple English. You see all these fancy words, and it just doesn’t make sense.
The printer the other day, went to print and something popped up about a paper jam. It’s a brand new pack of paper.
Does this mean it’s cactus already and I need to buy another printer? I don’t do that much printing anyway and the day I want to use it this comes up! I just don’t have the time to learn all these things, can they just make it simple for us non techies?
New device issues
Got this new phone, fair enough the guy at the shop set it up and it’s working fine. I’m not technical at all, but I’ve taken photos that I’d like to put into the computer. And then delete them off the phone. Sounds like an IT problem I’d need help with. Do you do this kind of stuff?
I used to connect my camera to the computer with the USB, a little pop up use to come up. I clicked on transfer, done. It no longer happens with the new computer. Really need to get the photos into the computer.
How do I get the emails on my new phone please? I get them on the computer fine but I was told I could get them on the phone as well?
I’ve got photos on the computer I want to email to some to relatives, but the computer is asking to choose a program. A bit frustrating!
Computer Repairs Beaconsfield – We cater for all nearby and surrounding suburbs – Berwick, Beaconsfield Upper, Guys Hill, Belgrave, Officer, Pakenham, and so on. Dead computers, broken screens, slow, not charging, etc.
Computer Repairs Beaconsfield – Computer Maintenance & Support Services for all related IT matters, CMSS is a well-established laptop and computer repairs company. We have streamlined our laptop as well as computer repair process and can fix any kind of issues as quickly and efficiently as possible. We will craft a customised IT plan t0 cater for all your computer support requirements.
Certainly, whatever laptop, computer, printer, internet/email problems you might be experiencing, we’re sure we can help you as well with expert technical assistance for just about any technological support you may need.
Why choose us for Computer Repairs in Beaconsfield?
Firstly we deliver a full line of computer repair services ~ any brand:
Secondly what types of computer
Thirdly – What sort of issues do we fix
Dead, not turning on, push the button nothing happens, no sign of life, no signal error on screen …
Not charging, cracked screen, keyboard problems, Touchpad not working …
Not loading Windows/OS, weird startup issues, stuck at logon screen …
Malware, virus removal, cleanup and system rehabilitation
Our technicians are also trained to provide new computer set-up service. Therefore you can have peace of mind knowing that your PC is configured safely and correctly in accordance with your requirements.
What we stand for
With a strong emphasis on integrity and ethics, we provide offsite, onsite and remote IT support to businesses and home office users alike. Efficiency and convenience top priorities.
At CMSS we know how frustrating the PC repair process can be. Our technicians are friendly and courteous, and will be available to guide you throughout the repair process. Give us a call on 03 8790 4460 so we can help you with your computer servicing and repairs needs!