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IT Problems Technical Support
IT Problems Technical Support ~ All this computer stuff is way over my head. I just want to turn it on, read my email and print out some recipes, or my payment records. How on earth do they expect me to make sense of all these things?
Confusing stuff
Things keep popping up asking me if I want to install this, update that, restart the computer, etc. How am I supposed to know whether this is required or not? Why do I have to restart the computer anyway? And these updates, is it just another way to get more money out of me? I don’t want to keep paying for things I might not need anyway. 
And with all these bad things you hear about, you see on TV about being careful. Do not open emails if you don’t know who sent it. Don’t install things willy-nilly cause a lot of these are just tricks to con you and invade your privacy and steal your stuff. Except for some photos and my music, I don’t really have anything to get stolen. Should I worry about it? How would your everyday Joe Bloke make sense of all these?
I’m not stupid but all these computer speak, why don’t they just call things like everybody does. Speak simple English. You see all these fancy words, and it just doesn’t make sense.
The printer the other day, went to print and something popped up about a paper jam. It’s a brand new pack of paper.
Does this mean it’s cactus already and I need to buy another printer? I don’t do that much printing anyway and the day I want to use it this comes up!
I just don’t have the time to learn all these things, can they just make it simple for us non techies?
New device issues
Got this new phone, fair enough the guy at the shop set it up and it’s working fine. I’m not technical at all, but I’ve taken photos that I’d like to put into the computer. And then delete them off the phone. Sounds like an IT problem I’d need help with. Do you do this kind of stuff?
I used to connect my camera to the computer with the USB, a little pop up use to come up. I clicked on transfer, done. It no longer happens with the new computer. Really need to get the photos into the computer.
How do I get the emails on my new phone please? I get them on the computer fine but I was told I could get them on the phone as well?
I’ve got photos on the computer I want to email to some to relatives, but the computer is asking to choose a program. A bit frustrating!