My 7 year old Windows laptop started to experience issues of extreme slow-down to the point of freezing. I have a SSD hard drive and a normal mechanical drive. Rigo found that mechanical drive was corrupted and needed replacing. (this was not clear from Windows originally) He also found a faulty RAM chip and replaced it.
He was able to recover all my data from the faulty mechanical drive and place this back onto my replacement drive. He re-partitioned my SSD drive – which was still in good shape.
There were a few issues with the computer along the way – (which can be expected – due to older laptop/compatible RAM/Window 10 recovery, etc.) This resulted in extra hours Rigo needed to spend on the recovery. (almost all of this extra time Rigo did not charge for)
All this time Rigo kept me informed of the progress and explained what was happening.
I was able to pick-up and drop off my laptop outside of normal working hours.
Rigo is clearly very knowledgeable, friendly to deal with, and is happy to give you tips and advice. I would recommend him for all your computer repair needs.
Efficient and friendly service.
Very professional in what he does good work Rigo the price is always good 👍 been seeing him for years l Good work
Attended promptly, same day. Fixed the problems expertly. Tick, tick, tick. Thankyou
Rigo was amazing. Left my husbands laptop overnight as it was so slow and had lots of viruses that I couldn’t remove.
Hubby is thrilled. Like a new one.
Thanks Rigo. We will use you again and will recommend you to family and friends
Helpful and Pleasant
Rigo was extremely helpful and pleasant to do business with. Answered my call on a Sunday and started working on the issue that day. He gave me updates twice a day on the progress. He was able to fix the issues and transferred all the data over and returned the PC back within 48 hours. Would highly recommend and would definitely do business with again if needed.
Value for money
Rigo goes the extra mile to get things done. I had my work data recovered.
Good work Rigo
Customer Service A1
A couple of weeks ago, I had an amazing experience with Director, Rigo and his co. ‘Computer Maintenance and Support Services’ (CMSS). I found, and would rate their Customer Service A1, and was impressed with his Professionalism and knowledge, and also the way he relayed what the issue was to me. Nothing was too much and he is also lovely to do business with. I had an urgency to have my laptop working and searched online for someone in my area. Luckily CMSS was the first company that came up. When I called Rigo, I advised that I was unable to view anything on my computer screen. It was completely blank, although the lights were on. Even a friend who is computer savvy and also a telephone ‘Telstra Tech’ were unable to resolve. After my call, as I was unable to get to his office, Rigo came out to my house within 1 HOUR and IDENTIFIED/FIXED the issue and explained it easily to me. I have complete faith in him and his company’s abilities and can’t recommend them highly enough. If you have any Computer related issues, make sure to call them. 10/10
A great service and a nice guy.
He recovered my data and text me the next day as promised. All done without any problems. My wife was really pleased to save her photos. He also helped jump start my car when we had a flat battery at the front of his home. I’d recommend him to anyone. Cheers